Technical problems or help regarding the mod.

Needed Troubleshooting Information

Moderator: Developers

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14 Feb 2010, 19:00

Needed Troubleshooting Information

by currican » 16 Apr 2014, 00:24

In order to help speed troubleshooting we ask you to add a few things to your post. Post like, "it won't work, fix now" are pretty hard to decipher. So in order for us to help you, we need you to help us.

First we need you to read this topic.

Then, if it's constant crashing of launcher or mod, ei you cannot get into the game, then we might need a bit more information from you:

DirectX Diagnostics log can be obtained by just running the dxdiag command in the start menu.
Copy and paste this log by using and linking it in your post.

Application Event log is probably a last resort log but could contain some useful information. To add this to your post do the following:

Open Windows Control Panel and select Administrative Tools.
Top left there is a tree menu, open Windows Log and then Applications.
Now, all the way to the right you'll see Filter Current Log, click a and a pop up will appear.
Under Logged, select last 7 days and under Event Level click everything except Information.
On the same side select Save Filtered Log File As.
Name it and another pop up appears.
Select Display information for these languages and select English.
Press ok.

Upload the file to a file hosting site like mediafire or such and post the link in your post.
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