Server-related support, cannot connect, lost my account info, etc.

server not online

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planeofsuck

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server not online

by planeofsuck » 21 Apr 2014, 09:32

is the server actually not online or is it just me?
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Preacher

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Re: server not online

by Preacher » 21 Apr 2014, 09:50

Yup server currently seems to be offline. Please be patient while someone with more power notices.
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currican

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Re: server not online

by currican » 21 Apr 2014, 10:33

Back up.
"does "multiplayer only" mean it has no singleplayer?"

— Random

OMG! Here they come!
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Preacher

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Re: server not online

by Preacher » 21 Apr 2014, 11:10

Praise the Omnissiah and pass the lubricant!

*Ahem* Cheers Currican
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DonMeister

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Re: server not online

by DonMeister » 21 Apr 2014, 11:13

I'm still having difficulties downloading updated files:

[4/21/2014 12:11:33 PM]: Checking for new updates...
[4/21/2014 12:11:33 PM]: Downloading mod config data..
[4/21/2014 12:11:34 PM]: Downloading servermod config data..
[4/21/2014 12:11:35 PM]: Downloading server mod files...
[4/21/2014 12:11:36 PM]: Starting download of server mod (Build 1) for gameserver 'Official' ...
[4/21/2014 12:11:41 PM]: Error downloading from 'http://tow-cdn.co/main/sm/bm_build1_server_id1_sm_build1.7z' - Message: The operation has timed out
[4/21/2014 12:11:41 PM]: Unknown Error!
[4/21/2014 12:11:41 PM]: Mod Update failed!

It says I currently have mod build no. 1
My server mod files are outdated.

Any troubleshooting tips or tricks to get this one working?
Thanks in advance! :)
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currican

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Re: server not online

by currican » 21 Apr 2014, 12:29

The download site, The Starport, is currently down for maintenance
"does "multiplayer only" mean it has no singleplayer?"

— Random

OMG! Here they come!
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w0dk4

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Re: server not online

by w0dk4 » 21 Apr 2014, 14:39

But tow-cdn is not The Starport, so it actually should work unless tow-cdn is also down...
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DonMeister

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Re: server not online

by DonMeister » 21 Apr 2014, 20:27

Thanks for the replies, it still hasn't been working for me. I also tried ticking the "download from random rather than closest server location" in the hopes that it would maybe choose a different server, but to no avail.

I will try again tomorrow, and if someone could maybe tell me where in the launcher I could maybe specify which server to download from (or if that is even possible), I'd appreciate it :)

Also, it seemed to have downloaded Build 1 successfully, but now is struggling with Build 2...
I don't know what is going on there, but here is a copy/paste of the log for reference:

[4/21/2014 9:22:13 PM]: Starting download of server mod (Build 1) for gameserver 'Official' ...
[4/21/2014 9:22:18 PM]: Error downloading from 'http://tow-cdn.co/main/sm/bm_build1_server_id1_sm_build1.7z' - Message: The operation has timed out
[4/21/2014 9:22:18 PM]: Unknown Error!
[4/21/2014 9:22:18 PM]: Mod Update failed!
[4/21/2014 9:23:13 PM]: Downloading server mod files...
[4/21/2014 9:23:14 PM]: Starting download of server mod (Build 1) for gameserver 'Official' ...
[4/21/2014 9:23:18 PM]: Download successful!
[4/21/2014 9:23:18 PM]: Downloading server mod files...
[4/21/2014 9:23:18 PM]: Starting download of server mod (Build 2) for gameserver 'Official' ...
[4/21/2014 9:23:23 PM]: Error downloading from 'http://tow-cdn.co/main/sm/bm_build1_server_id1_sm_build2.7z' - Message: The operation has timed out
[4/21/2014 9:23:23 PM]: Unknown Error!
[4/21/2014 9:23:23 PM]: Mod Update failed!
[4/21/2014 9:23:30 PM]: Downloading server mod files...
[4/21/2014 9:23:31 PM]: Starting download of server mod (Build 2) for gameserver 'Official' ...
[4/21/2014 9:23:36 PM]: Error downloading from 'http://tow-cdn.co/main/sm/bm_build1_server_id1_sm_build2.7z' - Message: The operation has timed out
[4/21/2014 9:23:36 PM]: Unknown Error!
[4/21/2014 9:23:36 PM]: Mod Update failed!
[4/21/2014 9:23:45 PM]: Checking for new updates...
[4/21/2014 9:23:45 PM]: Downloading mod config data..
[4/21/2014 9:23:45 PM]: Downloading servermod config data..
[4/21/2014 9:23:47 PM]: Downloading server mod files...
[4/21/2014 9:23:47 PM]: Starting download of server mod (Build 2) for gameserver 'Official' ...
[4/21/2014 9:23:52 PM]: Error downloading from 'http://tow-cdn.co/main/sm/bm_build1_server_id1_sm_build2.7z' - Message: The operation has timed out
[4/21/2014 9:23:52 PM]: Unknown Error!
[4/21/2014 9:23:52 PM]: Mod Update failed!
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Suddenfrost

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Re: server not online

by Suddenfrost » 22 Apr 2014, 09:26

Game server down again.

Patching is up, though.
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Suddenfrost

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Re: server not online

by Suddenfrost » 22 Apr 2014, 12:19

Suddenfrost wrote:Game server down again.

Patching is up, though.


Ok wasn't down. It is up.
Apparently now you can only connect using internet game (used to work with Lan as well).
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